Privacy Policy

Part II of the EstateView3D Master Terms, Privacy, Cookie, Acceptable Use & Data Processing Agreement v1.0 — Effective October 2, 2026. This page presents the locked v1.0 privacy text.

23. Privacy Commitment

EstateView3D respects the privacy of individuals whose personal information it collects, uses, stores or processes.

EstateView3D intends to manage personal information in accordance with applicable privacy legislation, which may include PIPEDA and applicable provincial privacy legislation depending on the circumstances.

24. Information We May Collect

Depending on how you use EstateView3D, we may collect:

Account Information

• name;
• email;
• phone number;
• password credentials or authentication identifiers;
• company;
• brokerage;
• professional information;
• account preferences.

Property Information

• property address;
• listing information;
• property descriptions;
• pricing;
• photographs;
• videos;
• floor plans;
• measurements;
• documents;
• property features;
• agent information;
• brokerage information.

Buyer and Visitor Information

Where voluntarily submitted:

• name;
• email;
• phone number;
• inquiry;
• viewing request;
• message;
• scheduling information;
• property interest.

Technical Information

Depending on platform implementation:

• IP address;
• browser type;
• device type;
• operating system;
• approximate location derived from technical information;
• session information;
• usage information;
• referring URLs;
• security logs.

Transaction Information

Payment providers may process:

• payment information;
• billing address;
• transaction information;
• subscription information.

EstateView3D may not directly store complete payment-card information where payment processing is handled by a third-party payment processor.

25. Why We Collect Information

We may use information to:

• create and maintain accounts;
• provide EstateView3D services;
• create property experiences;
• display property information;
• process media;
• provide analytics;
• manage subscriptions;
• process payments;
• respond to support requests;
• facilitate leads;
• facilitate viewing requests;
• communicate with users;
• maintain security;
• detect fraud and abuse;
• prevent unauthorized access;
• troubleshoot technical problems;
• improve services;
• comply with legal obligations; and
• perform other purposes disclosed at the time information is collected.

26. Consent

Where consent is required, EstateView3D will seek meaningful consent appropriate to the circumstances.

Consent mechanisms may include:

• account-registration acceptance;
• checkboxes;
• notices;
• cookie preferences;
• lead-form disclosures;
• subscription agreements;
• privacy settings;
• other consent mechanisms.

Where practical, optional marketing consent will be separate from consent required to provide the core service.

27. Withdrawal of Consent

Where consent is the basis for processing, individuals may withdraw consent subject to:

• legal requirements;
• contractual obligations;
• reasonable notice;
• technical limitations; and
• other lawful exceptions.

Withdrawal may affect the availability of certain services.

28. Sharing Information

Information may be shared with:

• the realtor associated with a property;
• the applicable brokerage;
• authorized team members;
• service providers;
• payment processors;
• hosting providers;
• analytics providers;
• security providers;
• communications providers;
• professional advisors;
• legal authorities where required; and
• other parties where disclosed or legally permitted.

EstateView3D will seek to limit disclosure to purposes reasonably connected to the services and applicable legal obligations.

29. Realtor and Brokerage Data

When a visitor submits information through a realtor's or brokerage's property experience, that information may be provided to that realtor, brokerage or organization.

The realtor or brokerage may independently determine how the information is used after receiving it.

EstateView3D does not control an independent brokerage's privacy practices.

30. Public Information

Property information intentionally published publicly may be accessible to anyone with access to the relevant property experience.

Users should not upload confidential or sensitive personal information into publicly visible property fields.

31. Cookies and Similar Technologies

EstateView3D may use cookies, local storage, pixels, SDKs, browser identifiers and similar technologies.

These technologies may be used for:

• authentication;
• account sessions;
• security;
• preferences;
• analytics;
• performance;
• fraud prevention;
• functionality; and
• marketing where applicable and permitted.

More information is provided in the Cookie Policy below.

32. Security

EstateView3D will implement reasonable safeguards appropriate to the sensitivity and risks associated with personal information.

Safeguards may include:

• access controls;
• authentication;
• encryption where appropriate;
• secure hosting;
• monitoring;
• logging;
• backups;
• employee or contractor access restrictions;
• security procedures;
• incident response procedures.

No internet-based system can be guaranteed to be completely secure.

33. Retention

EstateView3D will retain personal information only for as long as reasonably necessary for identified purposes, legal obligations, legitimate business requirements, dispute resolution, security, fraud prevention or other lawful purposes.

34. Access and Correction

Subject to applicable law, individuals may request information about:

• what personal information EstateView3D holds;
• how it is being used;
• where it was obtained;
• who it has been disclosed to; and
• correction of inaccurate information.

Requests may be submitted through the contact details listed in section 83.

EstateView3D may take reasonable steps to verify the identity of the requestor before releasing personal information.

35. Deletion Requests

Where legally permitted, individuals may request deletion of personal information.

Deletion may not be immediate or absolute where information must be retained for:

• legal obligations;
• accounting;
• fraud prevention;
• security;
• dispute resolution;
• contractual obligations;
• backups; or
• other lawful purposes.

36. International Processing

EstateView3D and its service providers may process or store information in Canada, the United States or other jurisdictions.

Information processed outside Canada may be subject to the laws of the jurisdiction where it is processed.

EstateView3D will take reasonable measures appropriate to the circumstances when engaging service providers to process personal information.

37. Privacy Complaints

Privacy concerns may be submitted through the contact details listed in section 83.

EstateView3D will review privacy complaints and attempt to address them appropriately.

Individuals may also have the right to complain to the applicable privacy regulator.

38. Privacy Officer

EstateView3D will designate an individual or role responsible for privacy accountability.

Privacy Officer: the individual operating EstateView3D (contact details in section 83).